Under this Agreement, the Parties acknowledge and agree that personal information is collected and processed by the Company as data controller, in accordance with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and, where applicable, applicable provincial laws.
1. Information Collected
Personal information collected in connection with vehicle rental includes, but is not limited to:
· Identity and contact details of the Tenant (name, first name, address, telephone number, email address).
· Renter's driving license information. Payment information.
Data relating to the use of the vehicle during the rental (including, with the Renter's explicit consent, geolocation data).
2. Purpose of Collection and Processing
Personal information is collected and processed for the following purposes:
· Management and execution of the rental contract.
· Billing and payment processing.
· Compliance with legal and regulatory obligations.
· Improving services and managing customer relationships.
· Protection against fraud and management of potential disputes.
3. Retention of Information
The Tenant's personal information is kept only for the period necessary for the purposes for which it was collected. At the end of this period, the information will be destroyed or anonymized, unless the law requires longer retention.
4. Rights of Data Subjects
In accordance with PIPEDA and applicable provincial laws, the Tenant has the following rights:
· Right of access: right to obtain information on the data held by the Company about you.
· Right of rectification: right to request the correction of inaccurate or incomplete data.
· Right to withdraw consent: the Tenant may, under certain conditions, withdraw his consent to the collection, use or communication of his information.
· Right to file a complaint: the Tenant may file a complaint with the Office of the Privacy Commissioner of Canada or the competent provincial authorities in the event of non-compliance with his or her rights.
· To exercise these rights, the Renter may contact the Company at the following address: [email protected].
5. Security of Information
The Company undertakes to implement appropriate security measures to protect the Tenant's personal information against any unauthorized access, loss, modification or disclosure.
6. Communication of Information to Third Parties
The Tenant's personal information may be communicated to third-party service providers only in the context of the execution of the contract (for example, for processing payments or vehicle maintenance). These service providers are subject to confidentiality obligations and must comply with the regulations on the protection of personal information.
No transfer of personal information outside of Canada will be made without the consent of the Tenant or without adequate protection guarantees.